FAQ

Didn’t find what you were looking for?

Remember, you can always send us a question at info@escapist.dk! :)

WHAT IS AN ESCAPE ROOM?

An escape room is an entertaining and challenging live game experience, where you, as a team, must work together to solve a mission in a closed room before time runs out. To accomplish this, your team needs to search for hidden keys and codes, solve tricky puzzles and riddles, and generally be curious and thorough in your exploration of the room around you.

CAN I BOOK A ROOM FOR TODAY OR TOMORROW?

Due to staffing considerations, our booking system closes 48 hours before each game starts, so we recommend booking well in advance. We do often have available staff, however, so you can always try giving us a call at 81 11 60 03.

CAN WE BRING MORE PLAYERS THAN YOU RECOMMEND?

Yes, but then we no longer guarantee a good experience, as you may experience space being an issue and players not having much to do, since it’s limited how many people can work on the same task.

The price increases by DKK 100.00 for each additional player, when exceeding our recommended max.

IS THERE AN AGE LIMIT?

If everyone on the team is under 14 years old, they must bring along at least one adult (18 years or older), otherwise some of the puzzles can be too difficult.

We recommend The Great Diamond Heist for children and beginners, since it's the more easily accessible room.

CAN WE PLAY IN ENGLISH?

Yes, when booking, there will be a checkbox that can be ticked off, if you wish to have the room set to English.

WHAT IS YOUR ALCOHOL POLICY?

Alcohol and escape rooms are a bad match. Guests are not allowed to bring liquids other than water into the room, and we reserve the right to turn away visibly intoxicated guests, with no possibility of a refund.

CAN I PARK MY CAR THERE?

Yes, on both Grønnegade and Klostergade. If you have trouble finding a space, the closest car park is by Magasin department store, about 5 minutes away on Åboulevarden 70. A valid parking ticket is required in all of Aarhus Midtby.

IS IT SCARY?

No, none of our missions are designed to be spooky, and we have yet to experience customers who found the experiences frightening.

ARE WE LOCKED IN FOR REAL?

Despite the name of the concept, the doors in our escape rooms are never actually locked, and you can leave the room whenever you feel like it.

CAN I BUY A GIFT CARD?

Yes, you can do that right here: buy a gift card. It’s also possible to buy a lovely gift card box for DKK50 at our physical locations.

CAN I PAY THROUGH INVOICE/EAN?

Yes, send us an email at info@escapist.dk, and we’ll take a look at it. The price is 50,- kr. ex moms/VAT.